FAQ:

 

Questions:

 

How will my product be shipped? Products are shipped through The United States Postal Service.

What countries do you send products to? We currently only send products to customers in The United States of America. 

Where is my product being shipped from? We ship from Las Vegas, NV or Bloomfield, CO.

Where are you located? We are located in Las Vegas, NV.

Will I get a tracking number after my purchase? Yes, you will receive a tracking number in your e-mail that you used during purchase. Please allow 24-48 business hours after purchase to receive it. 

How can I get my tracking number? Your tracking number will be sent to your e-mail address. Please check spam if you do not see it. You can always e-mail info@busthouse.com for it to be resent. Please allow 24-48 business hours after purchase to received it. 

Can I cancel my order? Once processed you can not cancel your order. 

 

Returns:

 

We are unable to accept returns or exchanges because of health and safety of our customers. Customers receive new, unopened, and unused products. We are compliant with state and federal laws regarding the return of sex toys.  If you received a product that is defective please e-mail info@busthouse.com. Please include order number and reason for return. Please allow 24-48 business hours for a response regarding the defective item.